Company Legal Data

• Company Legal Data

  Micauto-Auto Turistica Micaelense Lda Av. Infante Dom Henrique 109,  9500-764 Ponta Delgada Nif:512006750Few readers

Booking conditions

• I do not have a credit card, can I still rent a vehicle?

  Yes you can. We acept debid cards. You can choose to make the deposit on a debit card, as long as I have the amount available in your account. Or you can choose one of our insurance policies with full or partial coverage. In this case, you will also need to have the amount necessary to block the franchise and fuel deposit available in your account.Some readers

• How is calculated the rental days?

  Every 24hours after the vehicle’s pick up.Few readers

• Can I rent a car with a foreign driving license?

  Yes you can, except if it’s a Bermuda and Chinese driving license.Few readers

• What is included in the Rental Price?

  The Rental Price amount includes civil liability insurance, unlimited mileage and VAT.Few readers

• How old do I need to be to drive a rental vehicle?

  The minimum age of the driver is 21 years old and held license for a minimum of 2 year. With the exception of D Categories, where the minimum age is 25 years old and held license for a minimum of 2 year.Few readers

• Can someone else other than myself drive the vehicle?

  Yes, but the additional driver must be listed on the rental contract. The second driver must also provide their valid driving license and ID or Passport. A fee applies for the additional driver.Few readers

Insurance and Deposits

• What are the additional insurances?

  Our additional insurances are as follows: SCDW - Super Collision Damage Waiver: Groups A, B: 20€ a day with a liability of €250. In the event of an accident due to the customer's fault, this is the maximum amount you will pay. Groups C and others: 25€ a day with a liability of 500€. In the event of an accident due to the customer's fault, this is the maximum amount you will pay. Not available for Group Z. ZERO EXCESS: Groups A, B: 35€ a day without liability. Groups C and others: 40€ a dayFew readers

• What is the liability value?

  The liability value depends on the group booked and the insurance bought. In all contracted insurances, a 150€* block applies for fuel and fines.Few readers

Cancellation Conditions

• What if I want to cancel my reservation?

  Non-refundable bookings cannot be cancelled. Free Cancellation or Zero Excess bookings can be canceled free of charge up to 48 hours before the rental start date. All cancellations made after this period will be considered a non-show and will not be refunded.Few readers

Vehicle delivery

• In case I want to pick up the vehicle at the airport, what do i need to do?

  The vehicle pick-up at Ponta Delgada Airport works with a shuttle service. Our facilities are 3 minutes away from the airport. Upon arrival please contact one of the following number: +351 296 284 382, to arrange a shuttle service at the airport. You can also send a WhatsApp to one of the following numbers: +351 919 135 570 or +351 918 208 020. Our team will arrange with you all the details for your pick-up at the Airport and vehicle delivery. The vehicle pick-up at Lages Airport (TerceirPopular

• Where can I pick up the vehicle?

  The vehicle pick up can be done at any of our desks, during their opening hours. The desks at airports are open 24 hours a day, however an extra fee will be charged whenever pick-up or delivery is made between 8 pm and 8 am. The airports offices are open 24 hours a day, however an extra fee will be charged whenever the pick-up or delivery is made between 8 pm and 8 am. The value of this fee is included in the price shown on our website. Vehicle delivery to hotels or other locations is not aPopular

Vehicle return

• What if I want to extend the length of my rental?

  You must come to our office with the contract and we’ll take care of the extension.Few readers

• Until when can I deliver my car without additional costs?

  The delivery of the car must be made on the reserved date and time. A grace period of 2 hours will be given after the reserved time, in which you can deliver the car free of charge. After this period, additional costs will be charged for delivery outside the reserved time. Up to six hours after the reserved time, hourly charges will be charged based on the daily rate. After six hours of the reserved time, an extra day will be charged.Few readers

• Is it mandatory to return the vehicle clean?

  Vehicle need to be returned in the same conditions as they were delivered to the clinte, including its cleaning. A cleaning fee of 25€ will be charged, whenever the vehicle is not returned in the same cleaning conditions in which it was delivered.Few readers

• Can I return the vehicle empty of fuel?

  Vehicle is delivered with a full tank of fuel. You must return it with the same fuel level you had when you picked it up (full tank), as shown by the original fuel gauge. We advise the Customer to fill up the fuel tanks as close as possible of the return station on the same day of return and to keep the receipt to be presented to us. If the Customer does not return the Vehicle with a full tank, and if he is unable to present the refueling receipt, a fee of €50 will be charged, as well as the vFew readers